Many providers of cloud PBX and UcaaS services configure their offering on open-source technology that originates within the low-end PBX market. With BlueCloud by WTS, we believe in enterprise-driven, carrier-class technology that is able to deliver an industrial-strength solution. Consequently, a crucial part of our technology core is Metaswitch, which has over 34 years of experience in developing carrier-grade communications solutions. Metaswitch has deployed its solutions in over 500 carriers around the world, supporting over 45 million users and we make extensive use of their core switching, security technology, and applications through our portfolio of products.
Our Metaswitch systems are located in geographically diverse locations and interconnected by multiple fiber rings to ensure that in the event of a failure the switchover is triggered in under 500mS.
Our network is highly diversified with IP, MPLS, and PSTN interconnections to eight major US service providers. If we lose a single interconnect due to circuit failure, we still pass traffic and maintain high service levels to our customers.